Return Policy
Thanks for shopping with Fugitive Toys! We do our best to make sure every transaction is as smooth as possible but understand that the occasional mistake happens such as a defective product or parts are missing. So below you'll find our Return Policy.
All Sales Are Final
Fugitive Toys cannot accept returns on items that are not defective or missing parts. The toys we sell are hard to come by and are usually limited in quantity so, unfortunately, we can't accept returns because you don't really want the toy anymore.
Defective Product Returns
Keep in mind that many of the toys we sell are handmade or run in small quantities by small toy companies. A small blemish or deformity can actually increase the value of a toy. But in the rare case that the toy is severely damaged right out of the box, we'll accept a return on the item within TEN (10) DAYS of purchase. Any return requests made after TEN (10) DAYS will NOT be accepted. NOTE: All returns MUST include original packaging. If ALL original packaging is not with a return, you will be charged a 20% restocking fee. Also note, if you damage the toy...sorry, we can't accept the return...be more careful next time.
How To Return Items
1) Contact Fugitive Toys within TEN (10) DAYS from the purchase date.
2) Explain your reason for return and we'll issue you an RMA number. Any returns made without an RMA number will NOT be accepted!
3) Ship the item back inside a shipping box. WRITE YOUR RMA NUMBER ON THE OUTSIDE OF THE BOX!
4) Once we receive your return, we'll process it within 30 business days.